WORLDWIDE TRAVEL INSURANCE - INCLUDES DOMESTIC TRAVEL

 

Making A Claim

 

1. Contact Claims 

To lodge your claim contact our claims department:

 

2. Gather Documentation and claims Form

download claims form

Our claims department will advise you what documentation you will need to make a claim. Please send this and your documentation to one of the following:

Post

PO Box 10930
Brisbane Adelaide Street
QLD 4000

 

3. What Happens Next

  • Claims will identify if all of the relevant information has been provided. 
  • You will be contacted within 10 business days from the receipt of your claim and work closely with you to process your claim as quickly as possible.
  • Once all of your documentation has been received we assign a specialist claims manager who assesses your claim from start to finish.