Making A Claim
1. Contact Claims
To lodge your claim contact our claims department:
2. Gather Documentation and claims Form
download claims form
Our claims department will advise you what documentation you will need to make a claim. Please send this and your documentation to one of the following:
PO Box 10930
Brisbane Adelaide Street
3. What Happens Next
Claims will identify if all of the relevant information has been provided.
You will be contacted within 10 business days from the receipt of your claim and work closely with you to process your claim as quickly as possible.
Once all of your documentation has been received we assign a specialist claims manager who assesses your claim from start to finish.